Designing systems
that actually
work for people
whether they know it or not.
I try to keep it to the later.
A designer who thinks in systems
This is Ashi. She loves thinking about people's problems and needs, and how they exist within an intricate web of infrastructure and movement.
She likes to think about touchpoints in a multi-scalar way: zooming all the way in to a single moment, and all the way out to the whole system.
She is a Melbourne-based designer, an emerging service designer, and she is proud to call herself: a designer and a problem solver.
Master of Design Innovation and Technology, RMIT University 2024. Bachelor of Computer Science and Engineering, DCRUST University 2022.
Case studies
Four projects across healthcare, sustainability, education, and infrastructure.
Health in a Bag
Reducing pressure on Australia's healthcare system through behaviour design at the everyday level. Designed at Melbourne Service Jam 2026.
View project →Reducing Household Food Waste
A board game that simulates a world without supermarkets to shift children's relationship with food from waste to appreciation.
View project →Repairability Index For Australia
Making product repairability visible, comparable, and actionable at the point of purchase. Tackling e-waste through consumer transparency.
View project →Service Design + Infrastructure
Two years embedded in facility management across Melbourne. What happens when services break, and how design makes the invisible visible.
View project →Skills, education
and work history
A process built around real people and real outcomes
Discover
Deep research into the system, the people, and the context. I look for what is unsaid as much as what is said.
Define
Mapping the landscape: journeys, stakeholders, pain points, until the real problem becomes clear.
Design
Prototyping ideas that work across touchpoints, digital, physical, and human, tested with real users.
Deliver
Solutions designed for implementation, with operational and business thinking built in from the start.
Let's make something worth making
Open to service design, UX, and CX roles in Melbourne. Available for full-time positions, contracts, and collaborations.